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Most deviants on dA who follow the news section of dA know that recently there have been an increase in "Rant News".

Rant News: I describe as news that really is inciting riots and anger rather than finding a solution.

Rant news has basically taken over with anger from deviants about the 1,000 image search limit, about the help desk being too slow or and even I have seen some anger directed about Premiums, and other such aspects of dA.

Now, I am not going to go in and fight all of these topics because I won't win. Those that want to fight the system and complain about it will continue to do so, there is no stopping them.


For example... When deviantART V7 came out, the news article had 4700+ devious rejections. Along with posts like this one that I have quoted:

"I HATE THIS VERSION AND WHEN I SAY I HATE IT I MEAN IT ><I HAVE TO REFRESH THE PAGE 100 TIMES TO SEE THE DEVIATION AND IT'S HORRIBLE. I TRY TO SEE THE SAME DEVIATION 1 WEEK AGO AND HAD BEEN TRYING TO SEE IT EVERYDAY AND IT NOT WORK'S. I F****** HATE THIS VERSION I F********** HATE IT ><"
- Anonymous

From there, a petition to bring back V6 was started.

This continued until deviantART had time to fix all of the issues. It was a brand new release, OF COURSE IT HAD ISSUES!

But, Look what happened... Over 4700 deviants hated dA V7, as time went along they got used to it. dedicated deviants submitted suggestions to the Suggestions Forum the help desk, and made more and more suggestions of things to correct.

You know what happened? deviantART fixed them!
Then improved them.

deviantART Listened...

dA has some of the most amazing customer support. The fact that the day V7 was released, the chart at dt showed syncs more than once every hour of the day. That fact alone is amazing. There are very few companies (let alone with 15-16 MILLION users) that can claim the same.

Now back to news,

In all honesty, posting a news article that condemns deviantART for something they have done will not fix it. The correct way to go about this is as follows:

I asked sine-out and dxd for what they would suggest to a deviant, and I wanted to share that now.

"Actually make a suggestion, via the suggestion forum, and, if you want to complain, be civil about it.
Going on a hate fest in the news section is all fine and good, it's entertaining, but, it doesn't actually do anything except annoy those you want help from. Also, make sure to look up and fully research what your problem is before you actually post. B"
- sine-out

Wait, what was that? It will "annoy those you want help from."

"Wait, I swear that posting news rants totally helped "

Instead of doing something to anger staff and other deviants, why not find a solution.

Right now, posting a news article is dropping a bomb.
Right now, posting in the suggestions forum, or filling out a help desk ticket is making an Alliance and Trade agreement.
Which do you think is better?

I am going to end with what dxd said.

"Follow #HQ, #CommunityOps and #CommunityRelations, check with support.deviantart.com and then post a suggestion in the suggestions forum"
- dxd

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Links:
- help Desk
- Suggestions Forum
- :devdevbug: - Beta Bug Report
- hq - deviantART Headquarters
- communityrelations and communityops - Community Official Groups

Hints For Success:
- Be calm and explain your suggestion/problem completely.
- Use good grammar so others understand you.
- Suggest things to the suggestions forum (not help desk)
- Report bugs and talk about issues you are having at the Help Desk (Not the suggestions forum)
- When reporting something to the help desk, give them 2-3 days to write back.
- Remember, the news section is meant for news, not rants.

As always, if you have an issue, and you don't know what to do, you may always note me. (I am not run by dA so I can't fix it, but I can help you get it to the right people)